How it Works

    1. If you are familiar with this process and have already received confirmation of stock and service availability from us, and prefer not to read the steps below, then skip to select and submit the item(s) you are interested in. In any case, ensure to read our Terms & Conditions of Hire
    2. Please ensure to engage us with your requirements in the first instance. It is important to obtain confirmation of our service and stock availability for the date(s) you are considering for your event. We operate a first come first served hiring system. We encourage customers to book and reserve hire items several months in advance of their event date. Also, check if your event's location is within our coverage area. As delivery charges may be applicable. Hence, to avoid disappointment, endeavour to check that we have stock availability and the service capacity to provide our services on the date(s) of interest in good time. Don't leave it too late!
    3. Already received a marquee hire quote elsewhere? You can surely engage us for a price comparison. Why not find out what we can do to beat that quote? Or enquire if we can match the quote whilst providing better services overall for your money. You have nothing to lose!
    4. Please browse our marquee and accessory categories in the first instance, note down the items of interest and call us on 07762124097, send an e-mail or contact form, to ascertain our stock and service availability for the date(s) required
    5. Ensure to include all items (marquees and accessories) of interest, so a complete quote can be provided if there's availability for your event date. Where possible, please provide full customer and delivery / site / event (if different) address details and indicate if a site survey is required
    6. We'll notify you accordingly should any of the listed items be out of stock and recommend alternatives if possible
    7. We'll also advise if delivery costs will be incurred accordingly, should the event venue / delivery address be outside our service area
    8. What next after stock(s) and our availability are confirmed? Please register your intent to proceed at your earliest opportunity if you so wish
    9. Please note: It is important to ensure you provide accurate email, phone, customer / delivery / site / event address details including delivery and collection dates when you inform us to place the order / booking on your behalf
    10. You should expect to receive confirmation of your booking / reservation by e-mail shortly or by close of the next business day at the latest. Please consider checking your junk/spam folder(s) if the email seems delayed or follow-up for assistance
    11. Expect to receive an invoice from us in due course. A 10% deposit of the total invoiced hire charges is required to secure / reserve the hire items for the date(s) specified. The outstanding balance can be paid on job completion / when the items are delivered / installed - if applicable
    12. The booking / order will now be pending job completion / delivery / installation and where applicable, customer collection. Any final or necessary arrangements can be made at this stage
    13. Subject to availability and ample notice, you can modify your submitted order before the event date by contacting us. This may attract an adjustment to the required deposit and the overall cost of hire